Birmingham Airport is employing additional staff in an attempt to improve the passenger journey through security. There have been various reports in recent days of large queues at the airport’s security, as a result of confusion over rules on liquids in hand luggage. Earlier this month the Department for Transport temporarily reintroduced restrictions limiting air…
By Clare Riley, Content and Editorial Manager, SiteMinder With stats showing that hoteliers spend on average £2,000 sending waste to landfill every year, it’s clear there are savings to be made in your kitchen and around your hotel. And while you understand the urgency and need to implement changes across parts of your hotel operation,…
In the bustling ambiance of a hotel restaurant, staff are often challenged to serve an array of high-quality beverages swiftly. The iSi system stands out as the perfect ally in meeting these demands. Its intuitive design is especially accessible, enabling staff with varied levels of experience to quickly become proficient, thereby ensuring beverages are prepared…
Hotel staff can benefit from e-learning in many ways. Aside from providing flexibility and accessible training, it allows staff to learn at their own pace and schedule. Furthermore, e-learning reduces training costs associated with traditional training methods. More importantly, it ensures consistency in training materials and standards across different locations or shifts. Here’s how hotel…
What are hotel staff? Hotel staff are the backbone of any hospitality establishment, embodying the service and operational excellence that define a hotel’s reputation. These dedicated professionals, ranging from front desk agents to housekeeping, play pivotal roles in ensuring guest satisfaction and seamless hotel operations. Their expertise and commitment are crucial in creating memorable stays…
Posted in Resources Last updated 7/01/2022 With staff shortages common in the hospitality industry and issues also surrounding turnover, hoteliers are faced with a constant challenge to build a quality team of staff. This tip sheet will cover all the bases you need to hire quality staff and be a great staff manager – allowing your…
In the last several decades, the business world has come a long way when it comes to gender equality. While there are more women in the work force, there’s still a lot of work to be done to achieve true gender equality. The hospitality industry has made strides, but is your hotel where it needs…
Take our 14 day challenge will help build a group of loyal staff who will not only stay with your company, but will be ambassadors for your hotel brand. You’ll work through our tips and tricks including: Creating a fun and enjoyable work culture Learning how to give proper motivation Challenging your staff with…
Recruiting, training, and managing a team of staff is a huge undertaking, especially for mid to large scale businesses such as hotel groups, chains, or even bigger independents. Given the time and resources it takes to get all the cogs (so to speak) in place and working, it’s crucial to hire the right people, train…
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