Hotel Customer Service: How to use Twitter to engage & listen to your guests | SiteMinder | Guest Experience, Hotel Management, Online Reviews, Sales + Marketing, Social Media
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Hotel Customer Service: How to use Twitter to engage & listen to your guests | SiteMinder | Guest Experience, Hotel Management, Online Reviews, Sales + Marketing, Social Media

When it comes to posting and sharing content, Twitter is less effective than Facebook and Instagram, and staff can find it overwhelming to keep on top of the continuous, snappy engagement that this social media platform demands. That said, its 320 million monthly users can’t be ignored, and Twitter is without doubt the best social…

Swiss International Hotels & Resorts Group Partners With STAAH To Grow Online Revenue Featured
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Swiss International Hotels & Resorts Group Partners With STAAH To Grow Online Revenue Featured

Swiss International Hotels & Resorts Group, a leading name in hospitality around the world is pleased to announce its collaboration with STAAH, the hospitality sector’s trusted partner for guest acquisition and online revenue growth. The partnership is expected to unlock the full revenue potential for the Middle East properties of Swiss International Hotels. All ten…

Ramada By Wyndham – Ahmedabad Unlocks Its Online Bookings Potential With STAAH Featured
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Ramada By Wyndham – Ahmedabad Unlocks Its Online Bookings Potential With STAAH Featured

The Indian hotel no longer struggles with the aftermath of manual inventory and rate management, including overbookings and loss of staff efficiency. Ideally located in the corporate hub, close to the mall and shopping in Ahmedabad [Gujarat], Ramada by Wyndham – Ahmedabad is a four-star property patronised by business and leisure travellers. Relaxing stays await…

Sahid Hotels & Resorts Drives A 25% Uplift In Online Revenue With STAAH Featured
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Sahid Hotels & Resorts Drives A 25% Uplift In Online Revenue With STAAH Featured

Detailed data and insights helped the Sahid Hotels & Resorts team make better decisions and improve profitability. Sahid Hotels & Resorts is Indonesia’s first National Hospitality Company established in 1965, through its first hotel property Sahid Jaya Solo. Since its inception, the company has continued to grow, announcing its first foray into the global market…

Mews Data Dive Reveals Online Check-ins and Revenue Beyond Overnight Stays Soar as Travel Tops Pre-Pandemic Levels in 2023
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Mews Data Dive Reveals Online Check-ins and Revenue Beyond Overnight Stays Soar as Travel Tops Pre-Pandemic Levels in 2023

Nearly 20% of guests checked in online, and one in five hotels diversified revenue by monetizing spaces beyond hotel rooms. Mews, the industry-leading hospitality cloud, today released the Mews Data Dive, a real-time measure of hospitality’s performance in 2023. Based on data from more than 4,000 Mews partners in 85 countries, the Mews Data Dive…

Online Bookings Increase By 50% For Lorin Sentul Hotel With STAAH Featured Indonesia, Staah Indonesia, Staah Success Story Indonesia
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Online Bookings Increase By 50% For Lorin Sentul Hotel With STAAH Featured Indonesia, Staah Indonesia, Staah Success Story Indonesia

Better insights on their OTA revenue and easy channel management leads the Indonesian hotel – Lorin Sentul Hotel to STAAH. Located in the iconic Sentul International Circuit area, Sentul, Bogor – West Java, Lorin Sentul Hotel offers a perfect mix of business and leisure. Combined with their warm service, it is known among patrons to…

It’s Out! STAAH’s Top 10 Online Booking Channels For 2023 Revealed Featured
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It’s Out! STAAH’s Top 10 Online Booking Channels For 2023 Revealed Featured

Every year hoteliers around the world wait for top distribution channels to ensure their strategy is aligned to where the market is heading. Global hotel technology giant, STAAH, has revealed the top channels across its network of 19,000+ properties. Booking.com, Agoda and Traveloka continue to hold the top three positions, bringing in the highest revenue…

STAAH Releases Its Top 10 Online Booking Channels In UK For 2023 News
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STAAH Releases Its Top 10 Online Booking Channels In UK For 2023 News

Booking.com, Agoda and Expedia are the most popular OTAs in the region. Direct bookings via STAAH SwiftBook stay strong. Global hotel technology giant, STAAH, has revealed the top channels across its network in United Kingdom. Booking.com, Expedia and Airbnb retained their spot in the top four with STAAH SwiftBook at the number two spot. 

Top SEA Online Booking Channels For 2023 Revealed By STAAH News
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Top SEA Online Booking Channels For 2023 Revealed By STAAH News

Booking.com, Agoda and regional OTAs maintain stronghold. Big jump in direct bookings via STAAH SwiftBook, GDS makes a comeback. Global hotel technology giant, STAAH, has revealed the top channels across its network of 19,000+ properties in the Southeast Asian region, including Malaysia, Thailand, Indonesia, Philippines and Singapore. Malaysia Top Channel 2023 Thailand In Thailand, Booking.com,…

STAAH Releases Its Top 10 Online Booking Channels In Oceania For 2023 Featured
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STAAH Releases Its Top 10 Online Booking Channels In Oceania For 2023 Featured

Booking.com and Expedia are the most popular OTAs in the region. Direct bookings via STAAH SwiftBook also in top 3. Auckland 9th Jan 2024: Global hotel technology giant, STAAH, has revealed the top online channels across its network of properties in Australia, New Zealand, and rest of Oceania region. Booking.com retained the top spot across…