TransPennine Express publishes blueprint to address customer issues – Business Traveller
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TransPennine Express publishes blueprint to address customer issues – Business Traveller

Government-run TransPennine Express has published a new blueprint which it says aims to “address many of the issues which have caused problems and disruption for rail customers”. Earlier this year the decision was made not to renew FirstGroup’s TransPennine Express franchise following a period of poor performance, with the service being transferred to the state-owned…