Top 12 hotel management books you need to read
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Top 12 hotel management books you need to read

What are hotel management books? Hotel management books are comprehensive resources designed to assist hotel managers and owners in effectively running their establishments. These books cover a wide array of topics essential to the hospitality industry, including guest service excellence, operational efficiency, financial management, marketing strategies, and the latest technological advancements. They serve as guides…

Hotel check out: Procedure and strategies for hotels
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Hotel check out: Procedure and strategies for hotels

What is hotel check-out?  Hotel check-out is the process by which a guest formally leaves the hotel, settles any outstanding bills, and returns their room keys. It’s the final touchpoint between the guest and the hotel, making it a crucial opportunity to leave a lasting impression. Hotel check-out can often be a chaotic time for…

Hotel waste management: Plan and guide for hotels
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Hotel waste management: Plan and guide for hotels

What is hotel waste management? Hotel waste management refers to the strategies and processes hotels implement to properly handle and dispose of all the different types of waste generated on their properties in an environmentally friendly way.  The key is finding smart ways to reduce, reuse and recycle as much of that waste stream as…

Hospitality apps: What is the best hospitality app?
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Hospitality apps: What is the best hospitality app?

What is a hospitality app? A hospitality app is a digital tool designed to help you streamline your operations, enhance the experience you offer your guests, and boost your business efficiency. These apps integrate functionalities like online booking, check-in/out processes, room service management, and guest feedback into one accessible platform. In today’s competitive market, leveraging…

5 best Airbnb property management companies
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5 best Airbnb property management companies

What is an Airbnb property management service? An Airbnb property management service is designed to streamline your short-term rental operations by handling essential tasks such as listing optimisation, guest communication, and check-in/check-out logistics. Depending on the nature of their services, they may take care of housekeeping, maintenance, and ensure compliance with local regulations, allowing you…

Hotel association: Guide to hospitality associations
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Hotel association: Guide to hospitality associations

What is a hotel association? A hotel association is a collective organisation that represents the interests and serves the needs of hotels and lodging businesses within a specific region, country, or on an international level. They provide a unified voice for their members, advocating for their rights, and offering a range of services designed to…

Hospitality training: Courses and programs for hotels
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Hospitality training: Courses and programs for hotels

What is hospitality training? Hospitality training is a comprehensive educational and practical program designed to equip individuals with the necessary skills, knowledge, and competencies required to excel in the hospitality industry. This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. Why hospitality training is important Hospitality training is…

Hotel brands: Ultimate guide to the top hotel chains
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Hotel brands: Ultimate guide to the top hotel chains

What are hotel brands? Hotel brands are unique identities created by hotel chains or individual hotels to stand out in the market. The world’s leading brands include top hotel groups like Marriott, Hilton, IHG, Hyatt, Wyndham, Accor, Choice Hotels, and Best Western. Top hotel brands represent a mix of services, designs, and experiences tailored to…

Hotel sustainability: A full guide for hotel owners
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Hotel sustainability: A full guide for hotel owners

What is hotel sustainability? Hotel sustainability refers to the practices and policies that hotels implement to minimise their environmental impact, promote social responsibility, and ensure economic viability.  This holistic approach encompasses energy efficiency, waste reduction, water conservation, and sourcing ethically produced goods, all while enhancing guest experiences without sacrificing on profitability.  This blog will tell…