What are hotel management books? Hotel management books are comprehensive resources designed to assist hotel managers and owners in effectively running their establishments. These books cover a wide array of topics essential to the hospitality industry, including guest service excellence, operational efficiency, financial management, marketing strategies, and the latest technological advancements. They serve as guides…
What is hotel check-out? Hotel check-out is the process by which a guest formally leaves the hotel, settles any outstanding bills, and returns their room keys. It’s the final touchpoint between the guest and the hotel, making it a crucial opportunity to leave a lasting impression. Hotel check-out can often be a chaotic time for…
What is hotel waste management? Hotel waste management refers to the strategies and processes hotels implement to properly handle and dispose of all the different types of waste generated on their properties in an environmentally friendly way. The key is finding smart ways to reduce, reuse and recycle as much of that waste stream as…
By Clare Riley, Content and Editorial Manager, SiteMinder With stats showing that hoteliers spend on average £2,000 sending waste to landfill every year, it’s clear there are savings to be made in your kitchen and around your hotel. And while you understand the urgency and need to implement changes across parts of your hotel operation,…
By Clare Riley, Content and Editorial Manager, SiteMinder You know you’re in control of your hotel’s kitchen and you also understand your food purchase costs and where that money goes. But did you know that food waste counts for a significant 15% of those costs? That’s according to the third in a series of reports…
What is a hospitality app? A hospitality app is a digital tool designed to help you streamline your operations, enhance the experience you offer your guests, and boost your business efficiency. These apps integrate functionalities like online booking, check-in/out processes, room service management, and guest feedback into one accessible platform. In today’s competitive market, leveraging…
What is an Airbnb property management service? An Airbnb property management service is designed to streamline your short-term rental operations by handling essential tasks such as listing optimisation, guest communication, and check-in/check-out logistics. Depending on the nature of their services, they may take care of housekeeping, maintenance, and ensure compliance with local regulations, allowing you…
What is Hotwire.com? Hotwire.com is an online travel site that offers opaque pricing for hotel rooms, rental cars, and airline tickets. It allows travellers to book accommodations and other travel services at discounted rates without initially revealing the provider’s name. In this blog we’ll give you a full guide to using Hotwire as a hotel…
What is a hotel association? A hotel association is a collective organisation that represents the interests and serves the needs of hotels and lodging businesses within a specific region, country, or on an international level. They provide a unified voice for their members, advocating for their rights, and offering a range of services designed to…
What is hospitality training? Hospitality training is a comprehensive educational and practical program designed to equip individuals with the necessary skills, knowledge, and competencies required to excel in the hospitality industry. This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. Why hospitality training is important Hospitality training is…
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