ASTA Champions Consumer Choice, Calls Out American Airlines in Regulatory Hearing
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ASTA Champions Consumer Choice, Calls Out American Airlines in Regulatory Hearing

The American Society of Travel Advisors (ASTA) remained steadfast in its commitment to challenge American Airlines‘ dominant tactics in the travel agency distribution channel. Earlier today, the Consumer Financial Protection Bureau (CFPB) and the Department of Transportation (DOT) conducted a collaborative session focusing on the rewards programs offered by airlines and credit card companies. The…

British Airways to launch third daily Heathrow-Chicago service this summer – Business Traveller
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British Airways to launch third daily Heathrow-Chicago service this summer – Business Traveller

British Airways has announced a number of enhancements to its Chicago service, as the carrier celebrates its 70th anniversary of flights to the Windy City. The carrier has switched its departures from Terminal 5 to Terminal 3 at Chicago O’Hare, enabling customers to benefit from American Airlines’ check-in desks and lounges, as well as improved…

American Airlines launches new amenity kits and dual-sided pillows – Business Traveller
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American Airlines launches new amenity kits and dual-sided pillows – Business Traveller

Flagship First passengers will continue to be offered pyjamas, while all customers in Flagship Business will now be given slippers, a benefit previously only offered on ultra-long-haul flights. The carrier has collaborated with inflight textile company John Horsfall to offer enhanced bedding made from recycled materials in all classes, with cabin-specific options including lumbar pillows,…

Global Travel Agencies Unite Against American Airlines Exclusive Booking Tool
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Global Travel Agencies Unite Against American Airlines Exclusive Booking Tool

The World Travel Agents Associations Alliance (WTAAA), the Association of Canadian Travel Agencies and Travel Advisors (ACTA), and the Foro Latinoamericano de Turismo (FOLATUR) have teamed up with the American Society of Travel Advisors (ASTA) to raise concerns about American Airlines’ latest strategy. They’re worried that American Airlines is pushing travelers to use its new…

American Airlines confirms 777-200ER JFK-Haneda launch – Business Traveller
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American Airlines confirms 777-200ER JFK-Haneda launch – Business Traveller

The United States Department of Transportation (DOT) has formally approved American Airlines’ application to become the only US carrier operating nonstop service between New York’s JFK and Tokyo’s Haneda (HND). Launching 28 June, American’s service will complement existing flights with joint business partner Japan Airlines. This summer, customers traveling between JFK and HND will have…

American Airlines confirms new Brisbane route – Business Traveller
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American Airlines confirms new Brisbane route – Business Traveller

American Airlines will offer the first-ever service between Dallas DFW and Brisbane BNE, Australia, starting in October. This new service, launching from American’s largest hub, will enable one-stop connections to BNE from more than 100 destinations across the United States that currently require at least two stops. Brisbane and the state of Queensland are known…

American Airlines adding Haneda to JFK route – Business Traveller
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American Airlines adding Haneda to JFK route – Business Traveller

American Airlines welcomes tentative approval from the United States Department of Transportation (DOT) to begin nonstop service between New York’s Kennedy airport (JFK) and Tokyo Haneda airport (HND). American says it will be the only US carrier operating service between JFK and Tokyo, complementing the existing service operated by its joint business partner Japan Airlines…

American Airlines unveils updates to AAdvantage programme – Business Traveller
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American Airlines unveils updates to AAdvantage programme – Business Traveller

American Airlines has outlined a number of new and forthcoming updates to its AAdvantage loyalty programme, including the option to claim bonus Loyalty Points when reaching selected Loyalty Point Reward levels. The carrier launched Loyalty Points Rewards in March 2023, with members able to choose from a range of benefits including priority check-in and Admirals…

Philippine Airlines and American Airlines launch codeshare partnership – Business Traveller
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Philippine Airlines and American Airlines launch codeshare partnership – Business Traveller

Philippine Airlines (PAL) and American Airlines have launched a codeshare partnership that introduces the first marketed flights by a Philippine carrier to several US destinations and allows American’s passengers to travel to Manila and Cebu. This follows American competitor, United Airlines, recently launching daily nonstop flights between San Francisco and Manila. American’s customers are now…

American Airlines to offer high-speed wifi on 500 regional aircraft – Business Traveller
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American Airlines to offer high-speed wifi on 500 regional aircraft – Business Traveller

American Airlines is set to install high-speed wifi on nearly 500 regional aircraft, with the rollout starting early next year. American Airlines already offers wifi on 900 mainline aircraft, but will extend the same high-speed connectivity to its regional aircraft over the next two years. The carrier is purchasing new technology from provider Intelsat, whose…